Privacy & Security

Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last Updated: March 1, 2026

Quick Summary

At Giga Charge, we're committed to protecting your privacy. Here's what you need to know:

✓We only collect information necessary to provide our top-up services
✓Your payment information is encrypted and never stored on our servers
✓We never sell your personal data to third parties
✓You have full control over your data and can request deletion anytime

1. Information We Collect

•Personal information you provide (name, email, phone number, payment information)
•Transaction details (top-up amounts, recipient numbers, dates)
•Device and usage information (IP address, browser type, pages visited)
•Cookies and similar tracking technologies

2. How We Use Your Information

•Process your top-up transactions and send confirmations
•Provide customer support and respond to inquiries
•Improve our services and develop new features
•Send important updates about your account and transactions
•Prevent fraud and ensure the security of our platform

3. Information Sharing

•We never sell your personal information to third parties
•We share necessary information with mobile operators to process top-ups
•Payment processors handle your payment information securely
•We may disclose information if required by law

4. Data Security

•Bank-grade encryption for all sensitive data
•Regular security audits and penetration testing
•Strict access controls for our employees
•PCI DSS compliant payment processing

5. Cookies and Tracking

•Essential cookies for website functionality
•Analytics cookies to improve user experience
•You can control cookie preferences in your browser settings
•Third-party cookies from payment processors may be used

6. Your Rights

•Access and review your personal information
•Request corrections to your data
•Opt-out of marketing communications
•Request deletion of your account and data
•Export your data in a portable format

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

Questions About Your Privacy?

If you have any questions or concerns about our privacy policy, please don't hesitate to contact us.

Quick Summary

At Giga Charge, we're committed to protecting your privacy. Here's what you need to know:

✓We only collect information necessary to provide our top-up services

✓Your payment information is encrypted and never stored on our servers

✓We never sell your personal data to third parties

✓You have full control over your data and can request deletion anytime